Terms of use

Last updated 3 November 2026 · På norsk: bilago.no/vilkar

These terms apply when you use Bilago, the accounting software for Norwegian sole proprietorships (ENK) and limited companies (AS). By creating an account or using Bilago for a company, you accept the terms on behalf of yourself and the company. The Norwegian version, bilago.no/vilkar, applies if the two differ.

Who we are

Bilago is provided by BlackValley Software AS, Norwegian organisation number 938 576 149. You can reach us at post@bilago.no.

The agreement is between us and the company that uses Bilago (“the customer”). If you create the account on behalf of a company, you confirm that you are authorised to bind it.

The service

Bilago is online accounting software. It covers invoicing, purchases, VAT, the general ledger and reports, bank reconciliation, payroll and a-melding, mileage logs, time tracking, year-end and, for limited companies, the shareholder register, among other things. Bilago AI is a built-in assistant. We keep developing the service and may add, change or remove features, but we will not remove your ability to view and export your books.

Account and users

• You must give correct details and keep your login to yourself. Everything done from your account is your responsibility.
• You can invite others, such as an accountant, as Administrator, Can edit or Can view. Invited users do not need their own subscription. The customer is responsible for who gets access and for what they do.
• If you notice that someone has used the account without permission, tell us right away.

Trial

You can try all of Bilago for 30 days for NOK 10 excl. VAT. When you create the account, you choose a monthly or yearly subscription, add a card and pay NOK 10. The subscription starts when the trial ends, and the first payment is taken then. You get an e-mail before that. If you cancel before the trial ends, nothing more is charged, and the books become read-only (see below). Accounts created with the free trial without a card keep it.

Prices and payment

• The subscription costs NOK 229 per month or NOK 1,990 per year. All prices exclude VAT.
• The subscription covers two companies. Each additional company costs NOK 129 per month or NOK 1,290 per year, at the same interval as the subscription.
• The first employee with their own login to the employee portal is free. Each additional employee costs NOK 49 per month or NOK 588 per year, at the same interval as the subscription.
• You pay by card through Stripe, in advance for each period. The subscription renews automatically until you cancel it. If you change the number of companies or employees, the amount is adjusted in Stripe.
• If a payment fails, we ask you to update your card. If it still isn't paid, the books become read-only until it is.
• Bilago AI has quotas for how many messages you can send, shown in the app. Otherwise there are no limits on vouchers, invoices, customers or users.

Offers

If you get an offer, such as a discount for the first months, it applies as described when you created your account. When the offer period ends, you pay the regular price.

Cancellation

There is no lock-in. You can cancel the subscription at any time, in the app or by writing to us. Cancellation takes effect at the end of the period you have paid for, and you keep full access until then. We do not refund the current period unless the law says otherwise.

When the subscription is not active

When the trial ends without a subscription, or the subscription is cancelled or unpaid, the books become read-only. You can still log in, see everything, export the books as SAF-T and download vouchers and documents. Nothing is deleted because the subscription stops. You can start the subscription again at any time and pick up where you left off.

Your responsibility for the books

Bilago is a tool, not an accountant or adviser. The customer is responsible for its own bookkeeping, for what is booked being correct and complete, and for filings being correct and on time. This also applies to what you approve from Bilago AI or bring in from other services.

We do our best to make sure calculations, rates and forms in Bilago follow Norwegian law. If you are unsure about something, ask an accountant, an auditor or the Norwegian Tax Administration.

Bilago AI

Bilago AI reads the books and proposes changes. Nothing changes until you approve it, and invoices, purchases and vouchers are saved as drafts you review before they are booked. Bilago AI can be wrong, so read the proposal before you approve it. The same applies when you connect Bilago to another AI app: it can only propose, and you approve in Bilago.

Filings to the authorities

From Bilago you can file, among other things, the VAT return, a-melding, tax return, annual accounts, shareholder register return and beneficial owner details with Skatteetaten, Altinn and Brønnøysundregistrene. Bilago only files when you tell it to, with your login or the access the company has given us. You are responsible for the content. If the authority responds with errors or a rejection, we show it in the app, but following up is up to you.

Services from others

You can connect Bilago to other services, such as your bank, Shopify, Stripe or the EHF network. Their terms then apply too. We are not responsible for other services working or for errors in what they send us, but we tell you in the app when something doesn't come through.

Acceptable use

You may not use Bilago to

• break the law, for example by booking false vouchers, laundering money or evading tax and duties
• access other companies or data, or try to get around security
• put unusual load on the service, for example with automated requests outside the integrations we offer
• copy, resell or build a competing service from Bilago
• upload malicious code or content you have no right to use

If you break these rules, we may close your access. Unless it is serious, we warn you first. You can still always get your books out, unless the law or an order from the authorities prevents it.

Availability

We do our best to keep Bilago up and running, but we do not promise a particular uptime. Now and then we have to take the service down for maintenance. We try to do it when few people use it, and give notice in advance when we can. We back up the data regularly.

Privacy and data processing

How we process personal data is described in the privacy policy. For the books, the customer is the controller and we are the processor. These paragraphs are the data processing agreement between us (GDPR art. 28):

• We process the data in the books only to provide Bilago and on the customer’s instructions, which are these terms and what the customer does in the app.
• Everyone at our end who works with the data is bound by confidentiality.
• We protect the data with the measures described in the privacy policy, including encryption and separation between companies.
• We use the subprocessors listed in the privacy policy, and the customer accepts them. If we change or add subprocessors, we update the list and give advance notice of material changes, so the customer can object.
• We help the customer respond to access and other requests from data subjects, and with what the customer otherwise needs to meet its obligations.
• If we discover a security breach affecting the customer’s data, we notify the customer without undue delay.
• The customer can ask for information showing that we comply with the agreement.
• When the agreement ends, we delete the data as described below, once the customer has had the chance to take it along.

Your data, retention and deletion

• The books and what you upload belong to the customer. We use them only to provide Bilago, and never for advertising.
• You can export the books as SAF-T and download vouchers and documents at any time, also when the subscription is not active.
• The Norwegian Bookkeeping Act § 13 requires the books and their documentation to be kept for five years after the end of the financial year. That duty is the customer’s. As long as the account exists, the books are kept safe with us, also after cancellation.
• If you ask us to delete a company or the account, we do so, except what the law requires us to keep ourselves. Before you ask for deletion, you must export what you are required to keep. What has been deleted cannot be recovered.

Rights to Bilago

Bilago, the software, the design and the name belong to BlackValley Software AS. You get the right to use the service for as long as the agreement lasts. If you give us feedback or suggestions, we may use them freely.

Liability

• We are not liable for indirect losses, such as lost profit, interest, additional tax, fees or coercive fines from the authorities, or losses resulting from errors in what the customer has booked, approved or filed.
• Our total liability is limited to what the customer has paid us in the twelve months before the damage occurred.
• These limitations do not apply if we have acted with gross negligence or intent.
• We are not liable for delays or errors caused by circumstances beyond our control, such as outages at suppliers, the authorities’ systems, power cuts or attacks.
• Claims must be made in writing within a reasonable time after the customer discovered or should have discovered the error.

Changes to prices and terms

We may change the prices and the terms. We give notice of price changes and material changes to the terms by e-mail at least 30 days before they apply. A price change applies from the first period after the notice. If you don't accept the change, you can cancel before it takes effect. Minor changes, such as corrections and clarifications, apply from when they are published here.

Business use and consumers

Bilago is made for business use, and the agreement is between businesses. This also applies when a sole proprietorship is owned by an individual. Where mandatory consumer law nevertheless applies, it takes precedence over these terms.

Governing law and disputes

The agreement is governed by Norwegian law. If we disagree, we will first try to resolve it amicably. If that fails, the dispute is settled by the ordinary courts, with the home court of BlackValley Software AS as the agreed venue.

Contact

Send questions about the terms to post@bilago.no.